Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated, and which authority oversees it?
+
Yes. Pitch Notes operates under a licence from the UK Gambling Commission (UKGC), which enforces strict consumer‑protection and anti‑money‑laundering standards. The licence number is shown in the site footer, and the platform also complies with Gibraltar’s Gambling Act for certain products. You can verify the licence status on the UKGC public register.
02 How do I create an account and complete identity verification on Pitch Notes?
+
Click the “Sign Up” button, enter a valid email, create a password, and accept the terms. After registration you’ll be prompted to upload a government‑issued ID and a proof of address; the KYC team usually reviews documents within 24 hours. Once approved you can fund your account and start betting. If verification fails, you’ll receive an email with instructions to resubmit.
03 What payment methods are accepted for deposits and withdrawals on Pitch Notes?
+
Pitch Notes accepts Visa, Mastercard, PayPal, Skrill, Neteller, bank transfer, and cryptocurrencies such as Bitcoin and Ethereum. Deposits are instant for cards and e‑wallets; crypto deposits clear within a few minutes. Withdrawals to e‑wallets typically process within 24 hours, while card and bank transfers take 3‑5 business days. Minimum deposit is £10; minimum withdrawal is £20.
04 How does Pitch Notes generate its match predictions, and should I rely on them for betting?
+
Predictions are produced by a combination of statistical models that analyse recent form, head‑to‑head records, player injuries, and tactical data, plus input from our in‑house football analysts. While the models are sophisticated, they cannot guarantee outcomes, and odds can shift rapidly. Use the predictions as one of many inputs for your own betting decisions, not as a sure‑fire tip.
05 What welcome bonus does Pitch Notes offer, and what are the wagering requirements?
+
New customers receive a 100% match bonus on their first deposit up to £200. The bonus funds must be wagered 35 times (including both the deposit and bonus amount) before withdrawal is allowed. The wagering must be completed within 30 days, and only bets with odds of 1/2 (1.50) or higher count toward the requirement. The bonus cannot be used on certain markets such as virtual sports.
06 What responsible gambling tools are available on Pitch Notes, and how do I set limits?
+
Pitch Notes provides deposit caps, loss limits, session‑time reminders, a temporary ‘cool‑off’ period, and a full self‑exclusion option that can last from one month to several years. You can adjust these settings in the ‘Responsible Gaming’ section of your account dashboard. The platform also links to external support organisations like GamCare and BeGambleAware. All limits take effect immediately once confirmed.